Tag: SWISS and Austrian Airlines

Lufthansa, SWISS and Austrian Airlines customer service now available via Messenger App

In order to answer passengers’ queries quickly, Lufthansa Group now provides access to a digital assistant in addition to the familiar customer services such as lufthansa.com, the Lufthansa App and the Customer Service App. The Bots Elisa (Lufthansa), Nelly (SWISS) and Maria (Austrian Airlines) – based on the names of the first female flight attendants […]

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