Tag: Lufthansa

Lufthansa, SWISS and Austrian Airlines customer service now available via Messenger App

In order to answer passengers’ queries quickly, Lufthansa Group now provides access to a digital assistant in addition to the familiar customer services such as lufthansa.com, the Lufthansa App and the Customer Service App. The Bots Elisa (Lufthansa), Nelly (SWISS) and Maria (Austrian Airlines) – based on the names of the first female flight attendants […]

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Lufthansa becomes the world’s first airline to earn IATA ONE Order certification

ONE Order is the IATA initiative to modernise its member airlines’ flight booking and accounting processes, to enable them to align their products even more closely to customers’ needs and substantially simplify the customer’s booking experience. Under the ONE Order approach, the customer is issued a single reference number for their journey, known as their […]

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Lufthansa inspires India to travel with its new brand campaign #LifeChangingPlaces

Building on the global success of its latest brand claim ‘Say Yes to the World’, Lufthansa launched a new cross-media brand campaign in India, namely #LifeChangingPlaces. Following the brand’s legacy of promoting open-mindedness, this campaign celebrates five real-life explorers who were rewarded with enriching experiences on their travels. Through strong visual storytelling, #LifeChangingPlaces invites global […]

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Lufthansa announces attractive fares from India to Europe and North America

Lufthansa has announced special fares on its flights to Europe and North America from India. Through its latest promotional offer, Lufthansa aims to provide its Indian customers with a chance to avail the comfort, convenience and luxury of its premium economy class along with significant cost savings. All premium economy travellers on Lufthansa flights are […]

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Munich Airport and Lufthansa join hands for sustainable air travel

Munich Airport and Lufthansa are working together to make air travel sustainable and have made a public commitment to the goal of effectively limiting environmental and climate effects. In the new ‘Green Gate’ exhibition in the airport’s satellite terminal, passengers can now learn about the many-faceted programs and initiatives of the two companies to promote […]

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Lufthansa and TiE takes India to a new height

India’s largest ecosystem for start-up success the, Start-up Expo, co-created by Lufthansa and The Indus Entrepreneurs (TiE) showcased business experts, investors, mentors, industry partners, government agencies, corporates and customers – all under one roof. Over the past five years, Lufthansa has empowered 150,000 entrepreneurs through its flagship program Lufthansa Runway to Success, a platform that […]

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Lufthansa unveils new online system to automatically check-in passengers

Lufthansa’s ‘Innovation Hub’ has launched AirlineCheckins.com, a new online system that automatically checks-in travellers for flights with more than 100 airlines. The Lufthansa Innovation Hub tested the service on a small scale trial basis and based on the findings, AirlineCheckins.com has been improved and made available to passengers. “Checking into a flight 24 hours in […]

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Lufthansa rolls out Book-a-Group facility

Lufthansa Group has recently launched ‘Book-a-Group’, its integrated group booking tool. It is exclusively accessible to tour operators, consolidators and travel agents. With just one online tool, they will be able to request group journeys for ten persons or more with the three network airlines- in any combination and bookings can then be made with […]

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Mumbai becomes the third destination worldwide to host Lufthansa’s Airbus A350-900

European airline Lufthansa has recently rolled out the service for its A350-900 in India at Mumbai, operating its daily flight between Mumbai and Munich with the most modern long-haul aircraft of the world, the Airbus A350-900. The metro city becomes the second Indian destination after New Delhi and the third destination worldwide to receive this […]

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Lufthansa unveils new TVC showcasing its unique Indian brand persona

Lufthansa India unveiled a lively new campaign recently celebrating India’s growing influence on the world and reinforcing the brand’s deep connect with the Indian community. While staying true to the theme of its immensely successful ‘More Indian Than You Think’ campaign, the new TV commercial goes a step further to reflect a world that’s trying […]

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