Air France-KLM and Accor announce new enhanced loyalty program partnership for joint customers

air-france-klm-and-accor-announce-new-enhanced-loyalty-program-partnership-for-joint-customers

From June 20, members of the Flying Blue and Le Club AccorHotels loyalty programmes will be able to enjoy Miles+Points, an innovative opportunity to earn simultaneously points and miles while travelling with both companies:

  •       Earn Miles for your hotel stay and Points for each flight
  •       Convert Miles and Reward Points for even more ways to redeem

Accor Group and the Air France-KLM Group are strengthening their existing partnership by offering, for the first time in the European travel industry a dual reward scheme to their entire global loyalty customer base.

Every time customers travel on a flight marketed and operated by Air France and/or KLM, or stay a night at an Accor hotel, they will now simultaneously earn both Flying Blue Miles and Le Club AccorHotels Reward points.

To take advantage of the Miles+Points service, members must link their accounts on www.flyingblue.com or on Le ClubAccorHotels website. After registering, customers will earn Flying Blue Miles and Le Club AccorHotelsReward Points automatically when flying with Air France and/or KLM or staying in a Le Club AccorHotels participating hotel.

This new, strengthened partnership offers customers more opportunities to earn and redeem. It allows both the Air France-KLM Group and Accor Group to reward their members across more stages of their journey.

“Meeting and exceeding customer expectations is our goal,” said Benjamin Smith, CEO Air France-KLM. “Adding more options to earn and redeem Flying BlueMiles was a key driver for the development of Miles+Points and we are glad we could develop this together with our partner Accor, for the benefit of our joint customers. We aim to position Flying Blue as a leading airline loyalty programme by continuing to enrich the customer journey at every step.”

Sebastien Bazin, Chairman and Chief Executive Officer of Accor stated, “The partnership between Air France-KLM and Accor has been enhanced for the benefit of our most loyal members. It brings together two formidable players in global tourism and rewrites the rules of loyalty building. The radical transformation of Accor’s lifestyle loyalty programme, embodied by the future brand ALL – Accor Live Limitless – will bring to life our ‘augmented hospitality’ strategy and extend beyond mere hospitality and into the day-to-day lives of its members. This major partnership will contribute to realising this promise, leveraging the international footprint of both Groups.”