Excellence Class in the Glacier Express is setting new standards

Millions of passengers have discovered the Swiss Alps in an impressive and comfortable fashion aboard the Glacier Express.

“The new challenges presented by digitalisation, fewer bookings through traditional channels and the abolition of flat rate tax meant that at Matterhorn Gotthard Railway and Rhaetian Railway we had to give serious consideration to how we were going to make the Glacier Express fit for the future,” said Isidor Baumann, President of Glacier Express AG. The foundation of the independent Glacier Express AG in 2017 was just the first step in this process. From March 2, the Excellence Class will set new standards, satisfying passengers’ demands for experience, service and quality.  More space, personal service, a dedicated bar and top-flight culinary delights.

“Passengers were constantly asking us for a luxury offer with personal service in the most legendary panoramic train in Switzerland,” explains Fernando Lehner, Managing Director of Matterhorn Gotthard Railway.

But this kind of product brings with it a whole new set of requirements, particularly in terms of the interior of the coaches, the catering concept and the service.

In 2016, experts from both railways, together with the design agency Nose, started to develop drafts and plans to satisfy precisely these high demands. The plans were then brought to life in the Rhaetian Railway workshops in Landquart.

Two new coaches that are ringing in a new era for the Glacier Express. “We are proud of the work we carried out together with Matterhorn Gotthard Railway and of all our employees who spent countless hours creating a coach that is going to set new standards,” said Renato Fasciati, Director of Rhaetian Railway.