IRCTC to set up tourist facilitation centre
The Indian Railways Catering and Tourism Corporation (IRCTC) will begin a unique tourist facilitation centre which will operate as a ‘single window shop’ for all tourism related products.
The centre is to be located at Connaught Place in New Delhi, the posh shopping plaza in the heart of the metropolis, the centre will provide a string of rail, land and air tour packages for domestic and international travellers, taking care of their itinerary – from air ticket to visa facilitation and insurance, from special train packages to customised tours, from food to accommodation, from cab and concierge services to sightseeing.
“This will be the first of its kind initiative anywhere in the country where the entire travel needs are taken care of under one roof. This is also the only brick and mortar office of the IRCTC where people can walk in to buy a train or air travel package and even get a customised trip as per their convenience,” said Dr A K Manocha, CMD, IRCTC.
“The tourist facilitation centre, to be launched shortly, will be unique as it would facilitate a direct public interface,” he further added.
The facilitation centre will handle all special train packages of IRCTC such as Bharat Darshan, pilgrim trains (Tirupati, Shirdi, and Buddhist circuit), the north-east, Kerala and Goa. In addition, there are air packages for Jammu and Kashmir, Shirdi and Tirupati.
“When we announced recently Jammu and Kashmir and Shirdi air travel packages from Delhi, these were completely sold out. Likewise, the Tirupati package got a booking of 80% almost immediately,” informed Pradeep Dhiman, Addl GM, IRCTC.
The facilitation centre is also expected to cater to the travel requirements of ministries, government departments and PSUs, besides clients in the corporate sector. It will also facilitate air. tickets, accommodation and sightseeing for foreign delegates or students visiting India on exchange programmes.
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