Vienna tops Mercer’s 21st Quality of Living ranking

Mercer’s 21st annual Quality of Living survey shows that many cities around the world still offer attractive environments in which to do business, and the best understand that the quality of living is an essential component of a city’s attractiveness for businesses and mobile talent.

Globally, Vienna tops the ranking for the 10th year running, closely followed by Zurich. Tied in third place are Auckland, Munich and Vancouver – the highest ranking city in North America for the last 10 years. Singapore (25), Montevideo (78) and Port Louis (83) retain their status as the highest ranking cities in Asia, South America and Africa respectively. Despite still featuring at the bottom of the quality of living list, Baghdad has witnessed significant improvements related to both safety and health services. Caracas, however, saw living standards drop following significant political and economic instability.

“Strong, on-the-ground capabilities are integral to the global operations of most international businesses and are in large part driven by the personal and professional well-being of the individuals that companies place in those locations,” said Ilya Bonic, Senior Partner and President of Mercer’s Career business. “Companies looking to expand overseas have a host of considerations when identifying where best to locate staff and new offices. The key is relevant, reliable data and standardised measurement, which are essential for employers to make critical decisions, from deciding where to establish offices to determining how to distribute, house and remunerate their global workforces.”

Mercer’s authoritative survey is one of the most comprehensive of its type in the world and is conducted annually to enable multinational companies and other organisations to compensate employees fairly when placing them on international assignments. In addition to valuable data on relative quality of living, Mercer’s survey provides assessment for more than 450 cities throughout the world; this ranking includes 231 of these cities.

This year, Mercer provides a separate ranking on personal safety, which analyses cities’ internal stability; crime levels; law enforcement; limitations on personal freedom; relationships with other countries and freedom of press. Personal safety is the cornerstone of stability in any city, without which business and talent cannot thrive. This year, Western Europe dominates the rankings, with Luxembourg named as the safest city in the world, followed by Helsinki and the Swiss cities of Basel, Bern and Zurich in joint second. According to Mercer’s 2019 personal safety ranking, Damascus ranked bottom in 231st place and Bangui in the Central African Republic scored second lowest in 230th place.