12th UNIGLOBE Regional Conference highlights the power of tourism

The 12th Annual UNIGLOBE Regional Conference and Excellence Awards recently concluded at Imagica in Mumbai. The theme for this year’s conference was ‘Feel the Power’ and it recorded footfall of over 300 UNIGLOBE travel professionals from South Asia. The conference saw two power-packed days of deliberations over GST and stimulating educational sessions on leadership and unveiled two groundbreaking technology solutions from UNIGLOBE.

The highlight of the conference was the launch of UKonnect, an end-to-end networking and collaboration tool that brings over 1500 UNIGLOBE professionals on a single platform to exchange ideas, share knowledge, discuss the latest trends and explore new technology tools.

Also, unveiled at the conference was an improved version of the company’s flagship agent booking tool complete Access Online and a preview of upcoming products, including the ‘what’ and ‘how’ of the developments of GST.

An interactive session by Raja Natesan, CEO, UNIGLOBE Travel (South Asia), shed light on how UNIGLOBE professionals have the potential to recognise new opportunities and turn them into stepping stones of success for clients. Other sessions revealed how to transform difficult business circumstances into the most favourable outcome and balance power with learning to be used more effectively as leaders.

“Our theme for this year, ‘Feel the Power’, was chosen to inspire UNIGLOBE Travel professionals to feel the power to conquer industry challenges and find new ways of adding value to client relationships through transparency, new-age tools and better use of travel content to tailor options and experiences for travellers,” highlighted Ritika Modi, Regional President, UNIGLOBE Travel (South Asia).

A part of this year’s star attraction was the keynote session, where Rohit Roy, a highly acclaimed actor, let the attendees in on his ‘mantra for success.’ They got an inspiring and valuable lesson in realising the power within to deliver excellent service in a highly competitive industry.

Over 40 suppliers from different categories including leisure, technology, insurance, banks, hotels, airlines and destination management companies came together for the Supplier Showcase that served as a platform for participants to establish, renew and build successful partnerships with their preferred suppliers and gain a better understanding of their offerings.

Top performing agencies were rewarded for achieving the organisation’s highest standards of growth through professionalism and customer satisfaction at the conference. Awards for top-level sales and revenue growth achievements were given to the owners of UNIGLOBE member agencies from across the South Asia region.

“As every year, it was great to bond, interact and learn with our fellow UNIGLOBE family members around South Asia at the conference. The rides and experiences at Imagica Theme and Snow Parks, along with the ‘Dress as a Toon’ and ‘Pirates’ themed dinners on day one and two of the conference, only added the fun element to the rendezvous,” cited C.H. Uma, President, UNIGLOBE Franchise Owners Association.

The 12th Annual Excellence Awards felicitated the top individual performers for continually pushing the benchmark of excellence higher across 11 award categories. The awards included recognition for counsellors, managers, sales, accounts, leisure and facilitation of personnel at various levels of performance assessment.